Shipping policy

Shipping Policy

At HAMS VOSHOP LIMITED, we aim to deliver your home fitness equipment quickly, safely, and efficiently across the UK.

Delivery Area

We currently deliver to all areas within the United Kingdom, including England, Scotland, Wales, and Northern Ireland.

Order Processing

Orders are processed within 1–2 working days after payment is confirmed.

Orders placed on weekends or UK public holidays will be processed on the next working day.

Delivery Times

Standard delivery usually takes 3–7 working days, depending on your location and the size of the item.

Delivery Charges

• Delivery costs are calculated at checkout based on the weight, size, and delivery address.

• Free UK delivery may be available on selected products or during promotional periods.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking details, allowing you to monitor your delivery.

Large or Heavy Items

Some items, such as treadmills or rowing machines, may require specialist courier delivery.

In these cases, our team will contact you to arrange a suitable delivery date.

Delivery Problems

If your order arrives damaged, faulty, or incomplete, please contact us within 48 hours of delivery so we can resolve the issue promptly.

Contact Information

For any delivery-related questions, please contact us at michaelsquires@hamsvoshoplimited.com